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Locate the appropriate field office from the list of 24 field liaisons. If your concern relates to immigration court proceedings, contact the local Office of the Principal Legal Advisor (OPLA) field location.If your concern relates to case management, detention or removal, contact the local field office via the ERO Contact Form.For this reason, concerns or questions regarding ICE practices, policies and/or programs should first be directed to the local field liaison. Mail instead.ĮRO is committed to a transparent process and to resolving your concerns as promptly as possible. If you would like to send sensitive personal information to ERO in a secure manner, please send your inquiry via U.S. Note: If you elect to communicate with us via the ERO Contact Form, please be aware that sending sensitive personal information in this manner is not secure.
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If you need further assistance after contacting the field, you may contact ERO via email at or by calling the ICE Detention and Reporting and Information Line (1-88). Prior to contacting headquarters, you must first try to resolve your request or concern at the field level, which may be done using the ERO Contact Form. For this reason, concerns or questions regarding ERO practices, policies and/or programs should first be directed to the local field liaison. Immigration and Customs Enforcement's (ICE) Enforcement Removal Operations (ERO) is committed to a transparent process and to resolving your concerns at the earliest opportunity available.